Frequently Asked Questions
Answers to the most common questions about getting started, managing your account, and using OVALBIS.
How do I switch companies?
Use the company switcher in the top-right corner of the navigation bar after logging in. You can also create a new company from the same menu.
What is the difference between Simulation and Intelligence?
Simulation helps you test scenarios before making real commitments, while Intelligence brings your operational data together for live insights and decision support.
Can I change my plan later?
Yes. You can review and update your subscription from the pricing section or billing settings as your business needs evolve.
How quickly do you respond to support requests?
We aim to respond within one business day for standard tickets and faster for priority support issues.
Is my data secure?
OVALBIS follows standard business security practices for account access, data handling, and platform operations. For detailed information, please review our privacy and security policies.